36. Will extreme heat damage the product?

Absent boiling, the product will not be damaged if exposed to high temperatures (under 125 degrees Fahrenheit) for short periods. It is not advised to store the product in a car during the summer, where temperatures can exceed this for prolonged peri

37. Will freezing (and thawing) damage the product?

Freezing and thawing does not affect the quality of the product. If the bottle breaks, then it should be discarded.

38. What is the source of silver in your hydrosol products?

Our silver is sourced from different mines in the US and then refined to our specifications of 99.999% pure.

39. How do I get the last bit of gel out of my bottle? Why not use a plastic tube instead?

First of all, we use glass bottles, because they are the least reactive. We are aware there is always some gel (10-15% left) in the bottom of the bottle, because the dip tube does not reach the bottom completely. If it did, it would easily clog and the pump would stop...

40. I just purchased a large bottle and am having difficulty pouring a teaspoon or tablespoon from the bottle without spilling it? Can you recommend a better way?

If you are having difficulties pouring any amount from the bottle, we suggest doing it over a shot glass or some other type of glass so you can recover what might otherwise be ‘spilled’. Normally, when people take our product, and especially once they know...